Savelle Property Group collects personal information from several sources. Mostly, the personal information we collect comes directly from potential purchasers when they are investigating properties for residential as well as investment purposes. We also collect personal information on employees and contractors, sub-contractors and consultants. Specific aspects of our business involve collecting large amounts of personal information.
Most of Savelle Property Group’s personal information records relate to existing and potential purchasers. Our records with respect to these purchasers will generally include contact details, job description, details of transactions with Savelle Property Group including property value, and information about their interest in our products.
Under the Privacy Act 1988, certain types of personal information are regarded as sensitive and must be treated with a higher standard of care. This includes information relating to health or religious beliefs. Savelle Property Group does not normally collect this kind of information, unless a person provides it for a specific purpose, for example because it is related to a particular product that Savelle Property Group provides.
Many parts of Savelle Property Group’s business deal with personal information that has been collected from purchasers and potential purchasers.
Savelle Property Group has access to personal information about purchasers who have invested in Savelle Property Group products; and
Savelle Property Group also collects personal information from potential purchasers who register their details on Savelle Property Group’s website or at marketing or display suites.
In handling personal information that belongs to purchasers and potential purchasers, Savelle Property Group processes this information for the purpose of providing the products that the purchaser has requested. This is often spelt out in Savelle Property Group’s agreements or communications with purchasers. Savelle Property Group does not use or retain information for any purpose other than providing the product or for auditing or legal reasons.
Savelle Property Group processes personal information relating to purchasers to better understand their needs and to provide them with information about Savelle Property Group’s products.
Purchaser´s personal information is protected because only Savelle Property Group’s employees and service providers have access to this personal information. Savelle Property Group generally explains how it will use or disclose personal information at the time it collects the information. In addition, personal information may be disclosed when:
required by law; Savelle Property Group believes it necessary to provide a purchaser with a product that they have requested; it is necessary to implement our terms of service; it is necessary to protect the rights, property or personal safety of another Savelle Property Group purchaser, any member of the public or Savelle Property Group; the assets and operations of Savelle Property Group’s business are transferred to another party as a going concern.
Like most large organisations, Savelle Property Group uses a range of service providers to help maximise the quality and efficiency of services and business operations. This means that individuals and organisations outside of Savelle Property Group, such as body corporate managers, share registries and mail houses, will sometimes have access to personal information held by Savelle Property Group and may use it on behalf of Savelle Property Group. Savelle Property Group requires our service providers to adhere to strict privacy guidelines and not to keep this information or use it for any unauthorised purposes.
Like most businesses, marketing is important to Savelle Property Group’s continued success. Savelle Property Group offers purchasers a unique range of high quality properties and investment products. Savelle Property Group uses contact lists and other personal information to promote new properties and investment products.
When you provide your personal information Savelle Property Group’s asks you to choose whether or not you wish to receive further information about new properties and investment products and Savelle Property Group in general. Savelle Property Group also sends promotional information to other people who are not regular Savelle Property Group purchasers.
If you are receiving promotional information and/or other communications from Savelle Property Group and you decide you no longer wish to receive them, you may remove your name from Savelle Property Group’s marketing list by contacting the Privacy Officer, 8 Bourke St Mascot, NSW 2020.
Please allow 28 days for this request to be processed.
If you would like to:
see your personal information;
change any inaccurate or out of date personal information;
have your personal information deleted,
please contact the
8 Bourke St
Mascot NSW 2020
On request your information will be made available to you within 14 days. In some cases Savelle Property Group may need to impose a charge for providing access to personal information. This charge reflects the administrative cost of finding this information and providing it to you.
If you request that your personal information be deleted, in the manner described in (5) and (6) above, Savelle Property Group will take all reasonable steps to delete it unless it is needed for legal reasons. Personal information may also be retained in certain files in order to resolve disputes or for auditing purposes. In addition, personal information is never completely removed from our databases due to technical and legal constraints, including stored “back up” systems. Therefore, purchasers should not expect that all of their personal information will be completely removed from databases in response to their request.
Savelle Property Group understands the importance of information security and endeavors to take all reasonable steps to keep secure any information which it holds about you, and keep this information accurate and up to date. Savelle Property Group requires our employees and service providers to respect the confidentiality of any personal information held by Savelle Property Group.
No data transmission over the Internet can be guaranteed secure. As a result, while Savelle Property Group endeavours to protect your personal information, it cannot guarantee the security of any personal information you transmit when you access our websites.
Savelle Property Group may provide links to websites outside of the Savelle Property Group’s website. These linked sites are not under the control of Savelle Property Group and Savelle Property Group is not responsible for the conduct of companies linked to its website. Before disclosing your personal information on any of the linked websites, you should examine the terms and conditions of those websites.